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One of the main reasons
people choose a career at Systems America
is because of the work we do. With many of
the world's leading companies as our clients,
every project is significant and presents
new challenges. And we have a great track
record in designing and developing business
and technology solutions that create real
value for our clients. A career at Systems
America offers opportunities to be part of
that success.
We recognize that people have different career
expectations. In a company the size of Systems
America, you are likely to find a wider range
of career opportunities and better training
than you would in a functional role in a traditional
company. If you want to develop strong managerial
skills, Systems America can offer you the
scope to grow. Equally, if you would prefer
to develop deep expertise in a particular
industry or technical area, we can help and
encourage you to become a specialist in your
chosen field.
Another reason to come to Systems America
is the importance of your role within our
BPO Delivery Centers workforce. At Systems
America, day-to-day activities that might
be considered essential but not central to
a company's business become highly valued,
front-line services. You'll have responsibility
for ensuring quality client service and the
satisfaction of making a significant contribution
to our business as well as our clients'. |
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| A rewarding career |
| We think careers at Systems
America should be rewarding. Part of the reward
is doing top quality, interesting and challenging
work. Part of it is the opportunity to grow
and develop as a professional. But we also
pay market rates, and also reward strong performance
and contribution to our business through a
variable pay component for people at more
senior levels. You may also participate in
Systems America's Employee Share Purchase
Plan, depending on local market arrangements.
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| Career Progression |
| BPO services people have
very diverse needs and career goals, so there
is no strictly prescribed "one plan fits all"
career model. Instead, we have a flexible
system designed to accommodate your individual
requirements and to provide the broadest possible
range of career opportunities. Our Career
Development Model provides a framework and
the tools and resources to map out unique
career opportunities. It helps you to develop
professionally and manage your performance,
and enables us to assess your contribution
and plan for the future. |
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| Throughout your career,
you may change roles or take on increased
responsibilities. Alternatively, you may wish
to stay in one role for some time, choosing
instead to build skills in your particular
area. Both directions are equally valuable,
and our framework will help you see what your
options are and how you can achieve the career
you are looking for. |
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| Work Environment |
| Systems America is able
to consistently deliver high value services
to our clients by bringing together talented
people in a professional, supportive environment.
You will be working with diverse groups of
people from different backgrounds, with a
vast range of skills and experience. As most
outsourcing engagements span several years,
there are opportunities to build long-term
relationships with your team and your client(s),
and it's the teamwork and partnership that
make the daily challenges enjoyable and rewarding.
At Systems America, you will get the satisfaction
of delivering world-class services to your
clients, which, over a sustained period, will
improve their business performance and ultimately,
contribute to your clients' and Systems America's
overall success. |
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| Support is crucial - our
people have access to a wealth of information
and resources, as well as the latest technologies
and tools. We have a strong culture of sharing
information and working together to find the
best ways to get effective results. And we
support you as an individual by encouraging
you to pursue opportunities and succeed in
your career. |
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| We treat all our people
as professionals. That means providing good
quality, safe working conditions and a supportive
environment. |
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| Most of our BPO Services
people work at the same client office or Systems
America BPO Delivery Centers every day. If
you are based long-term at a client location,
we strive to ensure you are adequately connected
electronically to your Systems America colleagues
through our global communications infrastructure.
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| We recognize that people
have different priorities in their lives at
different times. So we have a flexible approach
that encourages you to strike the right balance
between work and personal life. Arrangements
will vary from one client engagement to another
and will depend on your specific position
and role. |
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| Working as part of our
global network, you'll enjoy sharing information
and exchanging knowledge with your colleagues,
or sharing interests with them outside work,
through the networks that exist to bring like-minded
people together. We also actively encourage
charitable work, with Systems America and
our people individually working all around
the world to make a positive, lasting contribution
to their communities. |
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Why Systems America
