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When businesses need a
trusted source for customer acquisition, they
turn to Systems America. Over the years, we
have created successful acquisition programs
for many of the nation's Fortune 1000 companies.
Our experienced personnel and advanced systems
enable us to acquire more customers for our
client's while identifying additional revenue
opportunities through intelligent up-sell
and cross-sell programs.
Our knowledgeable staff works with you to
understand your company and your particular
project. Then we develop a customized solution
utilizing aspects of Systems America's fully
integrated inbound, outbound and interactive
voice response (IVR) services. As a part of
our overall solution, we also employ our advanced
hiring, training and scheduling systems to
ensure that you have the optimum level of
customer acquisition specialists to meet your
sales goals.
Since each situation is unique, we offer many
different services to address the particular
needs of your project.
Services include: |
Direct Response
Enhanced Direct Response
Dedicated Inbound Services
Multilingual Services
Outbound Call Management
Interactive Voice Response
Advanced Speech Recognition
Web-Based Services
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| Our state-of-the-art customer
contact centers are designed and managed to
enhance your ongoing sales efforts. Through
our use of live agents and Interactive Voice
Response (IVR) solutions, we can help you
maximize every customer contact in the most
cost-effective manner. Systems America's IVR
solutions can incorporate cutting-edge Advanced
Speech Recognition (ASR) technology to further
enhance customer satisfaction and increase
sell through. Since many calls are resolved
directly within an IVR solution, we can dramatically
reduce your customer acquisition costs. |
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