Systems America provides fully diversified, integrated, end-to-end HR services. We have the skills, capabilities, and resources to deliver HR services to support as many functions as your organization requires, including :
HR Information Systems
and Employee Portal
We offer a complete set
of Web-based tools, including employee and
manager self-service portals with workflow
and approval capabilities; benefits enrollment;
claims and eligibility status; and policy
and procedures information. All information
is linked to an employee portal that provides
user-specific data related to geography, role,
and organization. This offering is built on
an open architecture that leverages our clients'
existing technology.
Systems America has experience with most major
ERP providers, including SAP, Oracle, PeopleSoft,
JD Edwards, and Lawson. In addition, we host
clients' infrastructure at data centers around
the globe, while providing a utility-based
pricing model for scalability.
Core Process Redesign
Our Six-Sigma-based process
redesign model identifies opportunities to
gain efficiencies in HR services. Systems
America manages projects to implement approved
process redesign and tracks updates in data
protection/privacy laws and procedures.
Benefits Administration
Systems America provides
an integrated end-to-end benefits solution.
Systems America production facilities in the
USA, and India provide healthcare claim administration;
membership and enrollments; severance, COBRA,
and HIPAA notification and administration;
and health and welfare claims processing.
Systems America can work with a client's existing
providers or leverage our extensive network
of health and welfare partners to reduce costs
and improve performance.
Payroll
Systems America services
include payroll, time and attendance reporting,
employee data maintenance, employee inquiry
and response, pay calculation, payroll payment
production and distribution, deduction remittances,
payroll tax payments and filings, wage attachments,
miscellaneous payments, and payroll accounting.
Staffing
Our staffing services include
requisition and candidate management, internal
placement, resume management, and new employee
orientation.
Compensation
Systems America provides
enabling systems and services for the administration
of numerous plans, including :
Salary and commission
Stock purchases
Stock options
Merit
Pension and 401(k)
Performance Management
Our tools and services
support performance management, assessment
and appraisal, continuity planning/succession,
and executive development. Additionally, administration
and reporting functions are linked through
a Web-based tool and integrated with payroll
and compensation services.
Employee Assistance Program
(EAP)
We offer an integrated
model for employee relation service delivery.
By unifying EAP services with mental health,
chemical dependency, occupational health benefits,
and compliance functions, we proactively help
clients mitigate hurdles to productivity and
revenue.
Selection and Assessment
Systems America team of
doctorate-level industrial psychologists enables
selection of quality staffing-related placements,
talent development and retention, organizational
effectiveness, and applied research and data
analysis.
Relocation
We feature global relocation
program management, including assistance with
pre-departure, the relocation itself, and
on-going assignment. Other relocation services
include repatriation, expatriate security
and crisis management, expatriate expense
and payroll management, expatriate tax assistance,
and home sale/purchase program management.
Learning
Services
At Systems America, we
partner with our clients to develop performance
and learning solutions that provide the greatest
business impact. Our services include course
tracking, assessment tools, employee attendance
and course completion records, and management
of course costs and global learning vendors.
Employee
Service Center
Systems America provides
full-service employee call and transaction
center services. These services include answering
employee calls regarding payroll inquiries,
educational assistance, organizational/personnel
records changes, eLearning help desk, and
benefits cost inquiries; data management services,
such as SAP support, legal, file management,
or immigration support; HR transactions, such
as banking information/direct deposits, education
assistance processing, education data updates,
job/salary changes, leaves of absence/reinstatement,
and performance evaluations; and training
transactions, including on-line/Web-based
training, technical support, roster reconciliation,
and course creation/validation.
