BPO Delivery Centers
Facilities & InfrastructureBPO Delivery Centers
Systems America professionals have historically gone work at client sites worldwide. Increasingly, we are bringing client work to our locations, and especially to Systems America Delivery Centers that stretch in a global chain of capability from San Jose to New Delhi, India. At each delivery center location, Systems America professionals are available to bring their well-honed skills, experience and ingenuity to bear on your organization's needs.

The Systems America Delivery Centers has been expressly developed to support our clients' diverse and changing requirements by bringing together lower-cost sourcing options, multidisciplinary skills and capabilities not easily found anywhere else. Systems America's integrated network of delivery centers offers a unique end-to-end solution life cycle capability that mobilizes quickly and minimizes time-consuming hand-offs, costly rework and knowledge transfer costs. Regardless of where you do business, even if you do business everywhere, you can feel confident knowing the Systems America Delivery Centers puts all these business benefits within reach :
 
  • A blended workforce with deep solutions delivery skills and broad knowledge of critical infrastructure issues, applications, platforms, emerging technologies and business processes.

  • A development environment that supports rapid project start-up and anywhere, anytime delivery, and a best-in-breed methodology for managing large-scale, complex projects.

  • A consistent approach to service delivery that combines a blended workforce of local and remote professionals with proven methods, common tools and techniques to provide reliable outcomes and measurable value to Systems America clients.

  • A network that meets and surpasses industry quality thresholds, including a strong focus on the capability Maturity Model, the eSourcing Capability Model and other industry standards including Six Sigma and ISO 9000.
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    Execution Excellence
    Our centers in places close to home such as San Jose, Chicago, and London, and far away such as Manila, The Philippines and New Delhi, India enable Systems America clients to take advantage of global sourcing efficiencies with reduced risk. Many centers features a team of people ranging in size from 50 to 500 and more, all highly skilled technology professionals who possess the expertise your organization needs to build and manage applications, run business processes and support technology infrastructure.

    Some Systems America professionals have specific expertise in one or more defined software disciplines, such as Java, the Microsoft platform, SAP, PeopleSoft, Oracle and Siebel. Others have high levels of expertise in solutions specific to a particular industry, such as telecommunications, financial services or energy. Some are programming experts, others have deep experience in project planning and management. Certain centers have particular expertise in business process outsourcing, while others focus on applications development and management.

    All the Systems America professionals at our centers comprise a blended workforce that is adaptable and available to work with you and your organization. Our local client-focused teams interact seamlessly with our remote teams, and with you, support your organization's strategic and operational needs. Taken as a whole, the Systems America BPO Delivery Centers has the tools and the talent you need to get any technology-intensive job done quickly and competently, from small time-critical projects to large complex enterprise wide implementations and long-term operations.
     
    Close Collaboration
    Systems America professionals not only share knowledge, we share a common work ethic. We are driven and will do whatever it takes to get the job done. For big, complex projects, Systems America professionals at multiple centers collaborate, coming together seamlessly to share the workload on an enterprise-wide platform migration or other large-scale project, since all centers use the same Systems America Delivery Suite of proven solutions. With common tools and methods, a shared technology architecture and a single lexicon, Systems America professionals speak the same technical language, and pass work around the world on those projects that require or will benefit from a 24/7 approach to development and management. Your projects and processes proceed smoothly because we hold ourselves accountable for the results.
     
    Maximum Value, Minimum Risk
    What every center shares is the ability to focus on the real business value to be delivered, which reflected in Systems America's emphasis on high quality solution delivery throughout the software development life cycle. Clients always have a local Systems America person who is responsible for a successful outcome; there is no delegation of responsibility to any remote entity. And because we are present virtually everywhere, your business is less vulnerable. The Systems America BPO Delivery Centers provides resilience, enhances business continuity and instills confidence through multiple facilities, cities and countries.